Privacy Policy

Privacy Policy

Introduction

Welcome to https://caravan-sales-on-site.thebestlocalpro.com (referred to as “Caravan Sales,” “we,” or “us”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://caravan-sales-on-site.thebestlocalpro.com.
  2. Any mobile applications or software we develop and make available for download.
  3. Services offered through our platform, such as online sales and support.
  4. All interactions with our team via email, phone, or other communication channels.

Please note that this policy does not extend to third-party services or platforms linked from our site, each of which has its own privacy policies governing user data collection and usage.

Processing Activities

This policy outlines our practices when you:

  1. Use our applications and services as an authorized user.
  2. Visit our website(s) and engage with its features.
  3. Subscribe to receive newsletters, promotional emails, or any other communication from us.
  4. Provide feedback or participate in surveys.

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

  1. Account Information: This includes user names, email addresses, and passwords used to access our platform.
  2. Payment Information: Details related to payment methods you use for purchases on our site, such as credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Transaction history and financial data associated with your use of our services.
  4. Purchase Information: Products or services bought from us, including quantities, purchase dates, and prices.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device ID, and location data.
  6. Location Data: Geolocation information provided when you use our services on a mobile device.
  7. Feedback and Reviews: Content and ratings you submit through surveys or product reviews.
  8. Social Media Information: Data from social media platforms when you choose to log in or share content from our site.
  9. Product Information: Details about products viewed, saved, or purchased on our e-commerce platform.

We obtain this data through direct user input, automated systems, and third-party partners who assist us in providing services.

Cookies

Caravan Sales uses cookies to enhance your experience and analyze site performance:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps, ensuring smooth navigation and security.
  2. Preference Cookies: Used to remember user preferences and settings, such as language or theme choices.
  3. Analytics Cookies: Allow us to track and analyze user behavior on our platform, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy:

  1. If required by law, we may store data for an extended period to comply with legal obligations.
  2. After the purpose for which data was collected is fulfilled, it will be securely deleted or anonymized.
  3. You can request the deletion of your personal data at any time by contacting our privacy team.

Security Measures

We implement robust security measures to protect your personal information:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

Caravan Sales does not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws regarding child privacy.

Your Rights

Depending on your location, you have certain rights concerning your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Request the deletion of your personal data, subject to legal exceptions.
  4. Restriction: Limit the use and processing of your data in certain circumstances.
  5. Portability: Receive a copy of your personal data in a structured format, transferrable to another controller.
  6. Objection: Object to or opt out of processing your data for specific purposes.
  7. Non-Discrimination: Assert that we do not discriminate against individuals who exercise their data rights.
  8. Appelels/Complaints: File appeals or complaints with our privacy team or relevant supervisory authorities.

For detailed information on how to exercise these rights, please contact us using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

If you have questions about our privacy practices or need to exercise your rights, please contact us:

  • Email: [email protected]
  • Postal Mail: Caravan Sales Privacy Team, 123 Main Street, City, Country – ZIP Code

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Caravan Sales.